Core Values at Encompass

November 1, 2023

We promise to INTEGRATE with your team from the first phone call to the last truck driving away.

When you choose a vendor partner, you’re not just hiring a company; you’re inviting another organization to become an integral part of yours!

This can be intimidating but teams that align on culture, processes, and expected outcomes quickly build rapport and easily integrate with each other.

From the very first phone call to the moment our last truck drives away, we work as an extension of your team, developing a partnership that goes way beyond the transaction.

We promise to provide FLEXIBLE solutions for staffing, technical, and budgetary challenges.

Process is monumentally important to Encompass so why would flexibility be a core value? Aren’t those the opposite of each other?

There’s a difference between flexibility and reckless compromise. We’re not suggesting anyone ignore best practices when it comes to talent, equipment, or budget.

Instead, identify the non-negotiable outcomes and craft a solution that checks those boxes first.

Sure, there are a few hoops to jump through when things change but our process identifies what needs to happen and who’s responsible for seeing it through.

It’s actually easier to be flexible in some ways when everything else is fairly rigid.

We promise to be ORGANIZED and follow our proven and transparent process for successful events.

The technical stuff is tangible but what we really specialize in is peace of mind.

We’ve identified six milestones and developed a highly detailed process around them …

  1. Discovery
  2. Development
  3. Planning
  4. Event
  5. Review
  6. Thank You

The entire process includes over 200 touchpoints! Not all events require such attention but the framework is in place to ensure overall quality and consistent experiences.

We promise to be CONSIDERATE of others’ feelings, opinions, and individual well-being.

Being considerate involves acknowledging and respecting the emotions, perspectives, and welfare of others.

It means actively listening to understand, valuing diverse opinions, and empathizing with different feelings.

Being considerate isn’t merely about agreeing but appreciating the uniqueness of each person’s experiences.

It entails showing kindness, offering support, and acting with empathy … even [especially] amidst disagreements.

We promise to be your go-to EXPERT for all things technical now and in the future.

We stay current with emerging trends and new technologies to solidify our position as a knowledgeable authority in the events industry.

Focusing on Individuals …

Embracing a mindset of lifelong learning is especially paramount for technical providers in the events industry.

Encompass offers manufacturer-backed training programs, specialized workshops, and apprentice opportunities to enhance individual expertise and deepen our talent pool.

Focusing on our Company …

Adapting to new tools and methodologies allows us to develop best practices and become a dependable source of industry and technical know-how for years to come.

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