Building a Culture of Service isn’t a New Idea.
At Encompass Event Group, our commitment to service excellence is more than just a promise—it’s a core part of our identity. Our Core Values guide every interaction, decision, and event we produce.
A culture of service has been developed over the years. Here’s a post from 2022 that featured two stories our own teammates shared … Building a Culture of Service.
Years later, here’s how these values come to life in real-world scenarios …
INTEGRATE: Seamless Collaboration
During a recent multi-day conference, our team didn’t just provide technical support; we became an extension of the client’s team. From initial planning meetings to the final breakdown, our staff worked side-by-side with the client’s personnel, ensuring a cohesive and unified approach. This level of integration fosters trust and results in a more successful event.
FLEXIBLE: Adapting to Challenges
At a high-profile product launch, unexpected weather conditions threatened the outdoor setup. Our team quickly adapted by reconfiguring the staging and AV equipment for an indoor venue, ensuring the event proceeded without a hitch. This flexibility in the face of unforeseen challenges exemplifies our commitment to delivering under any circumstances.
ORGANIZED: Structured for Success
For a nationwide corporate roadshow, we implemented our six-step process: Discovery, Development, Planning, Event, Review, and Thank You. This structured approach, encompassing over 200 touchpoints, ensured consistency and quality across all locations. Our meticulous organization provided peace of mind to the client and a seamless experience for attendees.
CONSIDERATE: Valuing Every Individual
At a recent charity gala, one of our technicians noticed a volunteer struggling with last-minute changes. Without hesitation, our team member offered assistance, helping to reorganize seating arrangements swiftly. This act of consideration not only alleviated stress but also reinforced a positive and collaborative atmosphere.
EXPERT: Leading with Knowledge
When tasked with integrating cutting-edge holographic technology into a keynote presentation, our experts rose to the challenge. Leveraging our deep technical knowledge, we executed a flawless display that captivated the audience and showcased our position as industry leaders.
Building a culture of service is not just about meeting expectations—it’s about exceeding them through our unwavering commitment to our Core Values. By seamlessly integrating with clients, remaining flexible, staying organized, being considerate, and leading with expertise, we ensure every event is a resounding success.
Our team has worked in broadcast television, touring entertainment, live sporting events, and countless convention facilities. The combination of unique backgrounds situates us perfectly to produce high-end and complex offerings.
We have technical design experience and a disciplined process that allows us to easily scale events. There isn’t much beyond our scope, and we love the intensity of putting on events!
If you’re a planner working to create an event, seeking help with event technology, or simply want to learn more … we can help! Sign up below to receive our updates (we promise to keep your contact information secure and won’t “overshare”).
